Get in Touch With Our Team
Thanks for stopping by. Whether you have a question, a suggestion or something you think we've got wrong, we'd like to hear from you. Every message is read by a real person, and we aim to give you a clear, helpful answer.
How to Reach Us
The easiest way to contact us is by email at info@ivaninsurance.co.uk. We usually reply within two working days. At busier times it can take a little longer, but we will get back to you.
To help us respond quickly, please include:
- A short subject line that sums up your message
- The page or section you are writing about, if it relates to something on the site
- As much detail as you're comfortable sharing, so we don't need to come back with extra questions
What You Can Contact Us About
People get in touch for all sorts of reasons. Here are a few common ones:
- Corrections: If you spot information that looks outdated or inaccurate, let us know. We check every report and update the page where needed.
- General questions: If something on the site isn't clear, we're happy to explain it in plainer terms.
- Feedback: Ideas for new topics, or thoughts on how we could make the site easier to use, are always welcome.
- Business enquiries: For partnership or media requests, please mention this in your subject line so your message reaches the right person.
What We Can't Help With
We are an independent information website. We can't access personal accounts held with other services, process payments, or settle disputes between you and a third party. For those issues, please contact the provider directly, as they hold your account details and can act on them.
If you are feeling worried or under pressure about anything you've read here, please don't wait for a reply from us. Reach out to a trusted friend, family member or an independent support organisation who can help straight away.
Your Information
When you write to us, we only use your details to reply to your message. We never sell your information or add you to mailing lists without asking first. You can read more about how we handle personal data in our Privacy Policy.
Using this website and contacting our team is also covered by our Terms of Use, which set out what you can expect from us and what we ask of visitors in return.
A Quick Note on Tone
We treat every message with respect, and we ask the same in return. Messages that are abusive or threatening won't receive a reply.
We look forward to hearing from you.